Privacy Policy

1. Overview & Commitment to Fleet Privacy

Miami Diesel Works LLC ("we", "our", "us") operates commercial truck repair facilities and 24/7 mobile roadside and dockside marine repair services in Miami-Dade County, Florida. We respect your commercial data privacy and are committed to safeguarding personal, fleet management, and vessel information gathered through our website (miamidieselworks.com), dispatch intake desks, phone consultations, and on-site repair orders.

2. Information We Collect

When submitting a dispatch request or contacting our service advisory desk, we may collect:

• Contact Details: Full name, company / fleet name, phone number, email address.
• Commercial Equipment Info: Truck unit number, VIN, year, make, model, engine platform (e.g. Detroit DD15, Cummins X15, Power Stroke 6.7L, Duramax).
• Marine Vessel Info: Vessel name, hull ID, slip number, marina location, engine and generator make/model (e.g. CAT Marine, Volvo Penta, Yanmar, Northern Lights).
• Location Data: Breakdown coordinates, yard address, or dockside marina slip across South Florida for emergency mobile dispatch.
• Technical Telemetry: Anonymized server access logs, browser type, and IP address for cybersecurity defense and rate-limiting.

3. How We Use Your Information

We utilize collected data strictly for operational automotive and marine engineering services, including:

• Dispatching mobile diesel technician units directly to highway breakdowns or marina slips.
• Generating transparent digital estimates, work orders, and parts fulfillment invoices.
• Direct phone or SMS communication regarding service status, diagnostic fault codes, and repair approvals.
• Enforcing security against automated spam bots, DDoS attacks, and fraudulent dispatch requests.

4. Absolute Non-Sale of Fleet & Customer Data

We never sell, rent, lease, or monetize customer or fleet data to data brokers, marketing agencies, or third-party advertisers.

Information is only shared with trusted third parties strictly necessary to perform repairs (such as authorized OEM parts distributors for warranty registration, or merchant payment processors for secure credit and fleet card processing).

5. Cybersecurity & 256-Bit SSL Protection

Our website and dispatch backend utilize 256-bit Secure Sockets Layer (SSL) encryption, Strict Transport Security (HSTS), Content Security Policies (CSP), and automated anti-injection firewalls. All digital dispatch intakes are scrubbed of malicious injection scripts and stored on hardened enterprise server infrastructure.

6. Florida Digital Bill of Rights & Consumer Rights

In accordance with applicable Florida laws and commercial standards, you have the right to review, update, or request the deletion of your contact records from our non-essential communication lists at any time by contacting our Privacy Administrator.

7. Contact Our Privacy Officer

For questions or concerns regarding this policy, reach us directly: